Privacy Policy
Last Updated: November 19, 2025
Introduction
At OakFix Lompoc Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you request a quote or schedule services, we may collect personal information including:
- Your name and contact information (phone number, email address, mailing address)
- Property address where services will be performed
- Payment information (processed securely through our payment processors)
- Details about the tree services you need
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Your IP address and browser type
- Pages you visit on our website
- Time and date of your visit
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver the tree services you request
- To communicate with you about your service appointments
- To process payments and send invoices
- To respond to your questions and customer service requests
- To send you updates about our services (with your consent)
- To improve our website and services
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our customers or others
- With your explicit consent
Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Using secure servers and encrypted connections
- Limiting access to personal information to authorized personnel only
- Regularly reviewing our security practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to correct inaccurate information
- Deletion: You can request that we delete your personal information
- Opt-out: You can unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
OakFix Lompoc Tree Services
320 N F St, Lompoc, CA 93436
Phone: (805) 991-5752
Email: hello@lompoctreeservices.com